Computer Services
Services for Desktops, Laptops & Servers
Performance Optimization Service
It always seems our systems ran their best the first day we turned them on. Has your laptop, desktop or server seem to be much slower lately? Our performance optimization services find and fix the various areas that drag down peak performance.
Tasks provided by this service include:
- Install System & Software Updates
- Uninstall/Remove Unnecessary Software from System & Startup
- Analyze & Free Up System Resources
- Analyze Data Usage & Clean temporary and other unnecessary files
- Browser Performance Optimization
Security Optimization Service
As viruses, trojans and other “malware” evolve to bypass your security measures, hackers and data thieves find new and creative ways of getting past your data protection measures. This is where are Security Optimization Service is most valuable. Our security experts will analyze and optimize your systems security from the ground up performing tasks such as:
- Install Software Updates
- Install/Update Malware Scanner
- Firewall Security Analysis & Configuration
- Browser Security Analysis & Configuration
- Email/Spam Analysis & Optimization
- Data Backup Analysis & Implementation
- Windows OS Security Analysis & Optimization
Remote Diagnostics & Repair Services
We understand that a large portion our clients seek our help because they are experiencing any number of issues that often arise from heavy computer usage, browsing the internet, and opening innocent looking emails that can cause great harm.
Our certified technicians can troubleshoot and resolve the vast majority of common computer issues such as:
- Blue Screens of Death (BSOD)
- System Errors & Messages
- System Hanging & Crashing
- Issues caused by installing new hardware or drivers
- Issues with Peripherals such as Printers, Scanners, etc
New PC Configuration & Optimization Service
Most would assume that using a brand new would be running at its peak when it is right out the box, but unfortunately this is not always the case. The software and Operating System are usually missing critical security updates, and they are usually loaded with lots of unnecessary software (“bloatware”). During your new PC configuration and optimization service, an A+ Certified Technician (when applicable) can/will:
- Transfer Files & Settings from old PC
- Optimize Security Measures (AV,Firewall,Updates,etc)
- Printer & other peripheral Installation
- Email Setup
- Software Installation
- Bloatware Removal
- Performance Optimization
- Browser Installation and Configuration
- Set up additional user accounts as needed
- Configure Local/Cloud backups
Preventative Maintenance Service
Much like any automobile, computer systems will perform their best and last the longest when regular maintenance and checkups are performed. It’s for this reason that we believe this is one of the more important services that we offer. We highly recommend this service to be performed 2-3 times per year for optimum performance, reliability and security of your system. This service includes important elements of some of our other performance and security services which includes:
- Performance Optimization
- Driver Updates
- Data Backup Analysis & Implementation
- Malware Scanning Analysis & Implementation
- System Security Analysis & Optimization
Performance Optimization Service
$59flat rate
- Increase system speed and reliability
- Decrease memory and other resource usage
Security Optimization Service
$79flat rate
- Industry leading tools and techniques
- Customized security analysis and optimization
Diagnostic & Repair Service
$89flat rate
- Troubleshoot and Diagnose your Computer issues
- Perform repair and maintenance on your system
New PC Service
$99flat rate
- Update System Software & Remove “Bloatware”
- Optimize System Performance
- Implement Security Measures
- Setup & Configure User Accounts
Preventative Maintenance Service
$119flat rate
- Find and Fix Issues before they Arise
- Best of our Security & Performance Services in One
Over the last 5 years of you managing our network, we haven't had ANY of the issues we once had.
Needless to say, I'm not going anywhere else again!
Cloud/Web Services
We may not be able to design a website, but when it comes to the implementing, configuring, maintaining and securing your web infrastructure, then look no further then our expert Web services.
Website Malware Removal Service
There are millions of websites available on the internet today and growing. Whether it be for personal or business purposes, having a website is common necessity, but exposing a website or any other network service to the public internet invites hackers and others with malicious intent to scan, attack and infect these public-facing systems. Most commonly, websites are exploited and utilized to host viruses and steal information, leaving many looking for options on how to recover from such occurrences.
This service will have one of our security experts:
- Scan & Detect your website for malicious software
- Remove any malicious software detected
- Assist with removal from blacklists such as search and email
- Provide basic security recommendations to help prevent repeated attacks
Web Deployment Service
This service is intended for those who are looking for help with the technical aspects of setting up, configuring and securing a web hosting service. Our web technicians will work with you or your web developer to provide IT Administration tasks such as :
- Setting up & configuring your hosting account with us or the provider of your choosing
- Installation & configuration of Content Management Systems (WordPress, Joomla, etc)
- SSL Certificate installation & configuration
- DNS record configuration & mangement
- Database Setup & Configuration
- FTP/Email Account Setup & Configuration
- 2 Months of IT Support & Administration of your hosting provider
- 2 Months of FREE X Faktor Business Hosting Plan
Cloud Email Deployment Service
For the vast majority of businesses today, many would argue that email is an absolute necessity. With the array of cloud services available with major providers such as Google and Microsoft, it is far more practical and cost-effective to utilize their offerings rather than trying to host these services in-house. This service will allow our specially trained technicians to help your business establish or migrate to either of these providers by offering:
- Setup & configuration of your Google G-Suite or Microsoft Office365 account
- Setup & configuration of all user accounts & distribution groups
- Setup & configuration of additional services (Drive/OneDrive, Sites/Sharepoint, Calendars, etc)
- 2 FREE Months of our Cloud Email Administration Service
*Migration of individual user emails is not included with this service. If migration of emails for user accounts is required as well, please add our Email Setup/Migration Service for total number of users needed.
Email Setup/Migration Service
Our skilled technicians can assist you with setting up a new email account to synchronize with an existing application (such as Microsoft Outlook or Mozilla Thunderbird, etc) and/or migrating emails from an old account or server to a new email account for any one user by providing:
- Migration of an email from an old account/server
- Configuration of an email account on a current email application
- Assistance with configuring email account synchronization on mobile devices
Website Malware Removal Service
$399flat rate
- Detect & eradicate malicious software from your website
- Blacklist removal assistance
Web Deployment Service
$999flat rate
- 2 Months of IT Support & Administration of your hosting account
- 2 Months of Business Hosting with X Faktor Technologies
Cloud Email Deployment
$499flat rate
- Setup & configure your Microsoft Office365 or Google G-Suite account
- 2 Months of Cloud Email Administration
Email Setup/Migration Service
$99per user
- Email account synchronization setup & configuration
- Migration of email from old account to new account